Terms & Privacy

“RJL”, “we”, “us” means RJL Commercial Fencing & Gates (Vic) Pty Ltd. “You” or “Client” means the person or entity purchasing products or services.

Quotes are valid for the period stated. Pricing may change due to site conditions, scope changes, latent conditions, or supplier adjustments. Variations must be approved in writing.

• Unforeseen ground/services, additional works, or compliance upgrades are chargeable variations.
• Unless stated, prices exclude permits, authority fees, and after-hours work.

Invoices are due per the terms on the quote or invoice. We may require a deposit prior to fabrication or mobilisation.

• Late or overdue accounts may attract admin/interest charges and suspension of services.
• Title to goods remains with RJL until paid in full.

You must provide safe access, power, clear work areas, and accurate underground services information. We follow site safety rules and may stop work where safety is compromised.

Workmanship warranty applies as stated in our documentation. Manufacturer warranties apply to motors, controls, and materials. Misuse, unauthorised modifications, and lack of maintenance may void coverage.

Report defects within the defects liability period; we’ll assess and, if verified, rectify within a reasonable time.

Automated systems require periodic servicing to remain safe and compliant. We can provide plans at 3/6/12-month intervals depending on duty cycle and environment.

Lead times are estimates. We’re not liable for delays outside our control (weather events, industrial action, supply constraints, etc.).

Designs, drawings, proposals, and documentation remain our intellectual property unless otherwise agreed in writing.

To the maximum extent permitted by law, our liability is limited to resupply or refund of the affected services or goods. You indemnify us against losses arising from your breach or misuse.

These terms are governed by the laws of Victoria, Australia. The parties submit to the jurisdiction of the courts of Victoria.

• Contact details (name, email, phone, company)
• Project and site information relevant to quotes and works
• Website usage data (analytics, cookies, IP, device/browser)

• To provide quotes, products, services and support
• To improve our website, offerings and customer experience
• To communicate about projects, maintenance and safety
• To meet legal, insurance and compliance requirements

We manage personal information in line with Australian Privacy Principles (APPs). Where applicable, we may also consider other regimes for cross-border services.

We may share information with installers, suppliers, couriers, IT/hosting providers, and professional advisors where needed to deliver services. We require appropriate confidentiality and security commitments.

We use reasonable technical and organisational measures to protect information. We retain records only as long as necessary for operational, legal or warranty purposes.

We may use cookies and analytics to understand site usage. You can adjust browser settings to manage cookies; some features may not function without them.

You can request access to or correction of your personal information. Contact us using the details below; we’ll respond within a reasonable time.

Our site may link to third-party content (e.g., manuals, flipbooks). Those sites operate their own privacy practices.

We may update this page. Material changes will be noted by updating the “Last updated” date above.