Gate stuck open
Secure the perimeter and diagnose the automation or hardware failure.

RJL Rapid Response Team
Two RJL team members remain on standby day and night to make commercial sites safe, restore access and minimise disruption.
24 hours · 365 days
RJL responds to urgent gate, automation, access-control and perimeter failures with the equipment and commercial experience needed to secure the site and restore safe operation.
Immediate help
Emergency assistance is available 24 hours a day, 365 days a year for commercial sites across Victoria. Call first so our team can assess the fault, confirm safety risks and organise the right response.
If there is an immediate threat to life, fire or a serious traffic hazard, call emergency services on 000 first.
Emergency support
Secure the perimeter and diagnose the automation or hardware failure.
Restore operational access and minimise disruption to staff and deliveries.
Make damaged gates, fences and barriers safe after vehicle impact.
Diagnose failed credentials, intercoms, controls and entry workflows.
What happens when you call
Provide the address, site contact, safe entry point and whether vehicles or people are blocked.
Tell us whether the gate is open, closed, damaged, unpowered or showing an access-control or automation fault.
If it is safe, have photos of the gate, motor, controls and any impact damage ready for the technician.
RJL will explain the next step, likely attendance requirements and the immediate make-safe or access-restoration priority.
Victoria-wide coverage is available. Attendance timing depends on location, technician availability, road conditions and the nature of the fault.
Start a conversation
RJL can move your gates and automation onto a preventative maintenance contract after the immediate issue is resolved.
Request a site assessment