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Access · Automation · Managed securityMelbourne-based · Australia-wideCompliance-led site delivery24/7 emergency: 0400 101 132MagicKeys

Maintenance

What the preventative maintenance plan includes

The free on-site report comes first. It identifies defects, repair priorities and a practical service schedule before you commit to a contract. If you want RJL to look after the site, the plan sets the visit checks, the written record and the typical interval.

Each visit

The checks, the record and the interval.

Technician servicing sliding gate rollers

RJL structures each plan around the equipment, usage, site risk and response expectations of the client. Every visit is focused on practical reliability and clear next actions.

  • Gate motors, gearboxes and controls
  • Tracks, rollers, guides and hinges
  • Safety edges, photocells and loops
  • Lubrication, adjustment and cycle testing

Start here

The free on-site report comes first.

RJL inspects every gate, boom gate, bollard and access point on your site, free of charge, and gives you a written report with photos and a priority for every fix, so you can plan and budget instead of paying emergency rates.

Free on-site report: identify defects, repair priorities and a practical service schedule before committing to a contract.

  • Automated sliding, swing and cantilever gates
  • Boom gates, tyre spikes and bollards
  • Gate motors, controls, safety beams and loops
  • Access control, intercoms, keypads and Wiegand readers
  • Tracks, wheels, hinges, posts and fencing
  • Signage, line marking and pedestrian separation

Book the free on-site report.

A clearer maintenance system

Inspect. Service. Report. Respond.

01

Asset review

We assess sites, equipment, condition and operational priorities.

02

Planned schedule

Service intervals are matched to asset type, risk and cycle rate.

03

Clear reporting

Facilities teams receive condition findings and prioritised actions.

04

Rapid support

24/7 assistance is available when access or site security fails.

What the program covers

A complete service scope with useful records after every visit.

01

Assets supported

  • Sliding, swing and cantilever gates
  • Gate motors, gearboxes and controllers
  • Tracks, rollers, guides, hinges and stops
  • Photocells, safety edges and loop detectors
02

On-site visit

  • Visual and mechanical condition inspection
  • Lubrication, adjustment and fastener checks
  • Safety-device and operational cycle testing
  • Battery, manual release and controller review
03

Reporting & next actions

  • Completed service record
  • Photos and observed condition
  • Urgent defects separated from future recommendations
  • Repair quotation or follow-up plan where required

Typical service frequencies

Usage, environment and consequence of failure set the interval.

PlanTypical intervalBest suited toTypical visit scope
StandardEvery 12 monthsLower-cycle or lower-risk commercial assetsSafety checks, lubrication, basic tuning and visual inspection
CommercialEvery 6 monthsOffices, retail, strata and medium-traffic sitesStandard visit plus sensor alignment, battery testing and controller diagnostics
Heavy DutyEvery 3 monthsIndustrial, high-cycle or security-critical entrancesCommercial visit plus load and torque review, wear assessment and priority support

RJL confirms the final frequency after reviewing the asset, daily cycles, environment, safety exposure and operational importance.

See what you get

A written report with photos after each visit.

Example of an RJL monthly maintenance report. Client details removed.

RJL already runs preventative maintenance contracts for commercial sites and owners corporations, with monthly reporting like the example above. The example is labelled a monthly maintenance report. The visit interval for a plan is the table above.

Sample RJL maintenance report cover with asset status summary
Cover: assets inspected, status summary, next service due
Sample RJL maintenance report asset status register with priorities
Status register: every asset, what it means on site, action and priority
Sample RJL maintenance report asset page with fault, service record and photos
Asset page: fault found, service record and photo evidence

Between visits

24/7 response when access fails.

24/7 emergency response: call 0400 101 132 for urgent gate, boom gate or access-control faults in Victoria.

RJL operates a 24/7 rapid-response service for urgent gate, automation, access and perimeter failures. Response arrangements can be aligned with the maintenance agreement.

MagicKeys can be set up for that site, and RJL quotes the work.

Lifecycle maintenance: service sliding, swing, cantilever and boom gates according to equipment, usage and operational risk.

Frequently asked questions

What the plan covers.

How often does RJL visit?

Usage, environment and consequence of failure set the interval. Typical intervals are every 12 months for lower-cycle or lower-risk commercial assets, every 6 months for offices, retail, strata and medium-traffic sites, and every 3 months for industrial, high-cycle or security-critical entrances. RJL confirms the final frequency after reviewing the asset, daily cycles, environment, safety exposure and operational importance.

Do I have to sign a maintenance contract?

No. The report is yours to keep. If you want RJL to look after the site, we will propose a maintenance plan built around the report.

Will we receive a report after each visit?

The service record can include completed checks, observed condition, photos, urgent defects and prioritised preventative or capital recommendations.

What happens if a gate fails between visits?

RJL operates a 24/7 rapid-response service for urgent gate, automation, access and perimeter failures. Response arrangements can be aligned with the maintenance agreement.

Can RJL maintain equipment installed by someone else?

Yes. RJL first inspects the asset, confirms its condition and identifies any immediate repair or safety work before proposing the ongoing service program.

Who is it for?

Commercial and industrial sites, owners corporations and body corporates, schools, councils and multi-site portfolios.

Start a conversation

Ask for a preventative maintenance proposal.

Book a free on-site maintenance report first. If you want RJL to look after the site, ask for a proposal.

Free maintenance report